Cheap Car Rentals in South of The Strip, Enterprise from HK$40

The pickup took over 2 hours in a 24-hour trip. Once we got through the hour+ line at the desk, there were no employees in the garage and no cars available, so we waited outside with other confused customers for another hour, then waited again to drive through a long check out line.

Reserved a car for a day. Showed up and waited in a line for 1.5 hours and was told sorry no car available. Picked a car I reserved months in advance and was given keys and a slip. Walk 5 min to get it and it’s not the same car at all. Walk all the way back and am told they will have a manager find it. Proceed to wait for another 15 min and then get given a car that obviously was not cleaned and was only 50% charged. The interior had food crumbs all over and the back seat had some sort of liquid spilled all over it. Never again will I use hertz.

Although I reserved a vehicle ahead of time, I had to stand in line for over 45 minutes to get to the rental desk that had only 3 people working. The woman that eventually helped me was wonderful but I was told to “go to zone 1, jump in any car there & drive away”. When I went to zone 1, there were only 2 electric vehicles there when I specifically said I wanted gas. I wandered around for a while to find someone that worked there & had to wait for a gas vehicle to be cleaned & brought around. I paid for an suv & got a Nissan Altima. Honestly, it was a fun, good little car but not what I wanted. We had our road trip & when I was returning the vehicle, I got rear ended by someone at a traffic light that fled the scene. I called & made a damage report right away. When I returned the vehicle, I wanted to talk to someone from hertz about the damage and there was literally NO ONE working at the return. I took photos of the vehicle (front & back) & left it there. I then went back to the rental desk because I felt like I should talk to a human about it being returned with damage & there were only 2 people working there with a bunch of new renters lined up waiting. I didn’t wait even longer to talk to someone since I had already reported it to the damage person on the phone. The lack of people working is ridiculous.

I rented a jeep Cherokee because i was having a toad trip with my wife an they gave me a Mitsubishi with no car play and had 35000 miles on it, much much more than any other car i rented in my life, didn't enjoy the trip and im thinking on never rent a car in payless

Nice and easy. The personnel was very friendly.

Drop off in Phoenix was confusing. Maybe better signage would be helpful.

They didn't accept third-party insurance had to purchase while @ the front desk

I didn't like anything. The worst rental experience I have ever had. They will not communicate with you. I basically would have had to cancel my trip if I didn't take the car they provided. Not the one I needed. Got a flat tire. No spare and no way temporary fix the flat. Didn't have the tires on the car that they said they had. Run flats nope no run flats.Tire was taken car off Now the car hasn't been returned for 10 days and No communication. I dropped off at the correct time. So they are charging me for it sitting daily. I wasn't in an accident. And yet mysteriously they don't answer phones or reply to emails.